Director ID

Common Problems with Companies House Director Identity Verification, and How ACSPs Provide a Simpler Solution

By Steve Middleton7 January 20262 min read

Verifying your identity as a director or Person with Significant Control with Companies House is now mandatory under the Economic Crime and Corporate Transparency Act. Since late 2025, thousands...

Verifying your identity as a director or Person with Significant Control with Companies House is now mandatory under the Economic Crime and Corporate Transparency Act. Since late 2025, thousands of directors have faced frustration with the direct verification process through GOV.UK One Login.

Many struggle with technical glitches, strict document requirements, and repeated failures. The good news is that you do not have to rely on the direct method. Authorised Corporate Service Providers (ACSPs) offer a faster, more flexible alternative, often accepting a wider range of ID documents and handling complex cases with ease.

At Fundsure, we specialise in seamless identity verification for directors, helping you avoid common pitfalls and get verified quickly.

Common Issues with GOV.UK One Login Director Verification

The direct route sounds straightforward: create a GOV.UK One Login, upload photo ID, take selfies, and link to your Companies House record. In practice, many directors encounter these frequent problems:

  • Mismatched personal details. Small discrepancies in name spelling, date of birth, or former names between Companies House records, your ID, and GOV.UK accounts cause instant failure.
  • Invalid or expired documents. The system is strict and primarily accepts current UK biometric passports or UK photocard driving licences. Expired documents, poor-quality photos, or non-biometric passports are often rejected.
  • Name changes not recognised. If you have changed your name through marriage or deed poll, the automated system struggles without additional proof.
  • Technical and account linking problems. Email mismatches across HMRC, Companies House and One Login accounts, browser issues, or system errors prevent progress.
  • Limited options for non-UK residents. Directors living abroad or holding only non-UK ID often find the direct process impossible without UK-specific documents.

Failing to verify can block filings, trigger penalties, or even make it an offence to act as a director.

How ACSPs Can Help

ACSPs are registered professionals authorised by Companies House to verify identities on your behalf. Once verified, we provide a unique reference that links directly to your Companies House record, with no GOV.UK One Login required. Key advantages include:

  • A more flexible verification process, compliant with anti-money laundering standards.
  • A wider range of accepted documents, including foreign passports and national ID cards.
  • Expert handling of complex cases such as non-UK residents and name discrepancies.
  • Faster resolution, with most verifications completing in minutes.
  • Secure, end-to-end encrypted processes that keep your data protected.

The cost is modest at £49 plus VAT and saves hours of frustration.

Why Choose Fundsure for Your Director ID Verification?

At Fundsure, we have helped hundreds of directors overcome verification hurdles quickly and affordably. Our streamlined online process accepts a broad range of identity documents, and our team provides personalised support for tricky cases. Whether you are a UK-based director hitting technical walls or an overseas director with non-UK ID, we make compliance simple.

Ready to get verified without the hassle? Contact us today or start your verification, and keep your company compliant.

This article is general information, not legal or regulatory advice. Always check the current guidance from the FCA, HMRC or Companies House, and take advice on your specific circumstances.

More from the blog